Accept Orders Toggle¶
Control whether new orders can come in, separate from your open/closed status.
The Accept Orders Toggle¶
This toggle lets you:
- Stay visible to customers (open)
- But temporarily stop receiving new orders
When to Use¶
Pause New Orders¶
Turn off order acceptance when:
- Kitchen is backed up
- Running low on supplies
- Taking a break
- Preparing to close
Resume Orders¶
Turn order acceptance back on when:
- You've caught up
- You're ready for more orders
- Break is over
Using the Toggle¶
From the Dashboard¶
- Find the Accepting Orders toggle at the top
- Tap to turn on/off
- Status updates immediately
From Settings¶
- Go to Settings > Truck Status
- Toggle Accepting Orders
Order Flow Control¶
| Open Status | Accept Orders | Result |
|---|---|---|
| Open | On | Normal operation - orders flow in |
| Open | Off | Visible but not taking orders |
| Closed | Any | No visibility, no orders |
What Customers See¶
When you're open but not accepting orders:
- They can still see your truck
- They can view your menu
- The order button shows "Not accepting orders"
- They can't complete a purchase
Automatic Pause¶
You can set automatic pause rules:
- Go to Settings > Order Settings
- Enable Auto-pause Orders
- Set conditions:
- After X orders in queue
- During certain hours
- When a specific item runs out
Close of Business¶
Recommended closing routine:
- Turn off Accept Orders
- Complete orders in your queue
- When queue is empty, set truck to Closed
This prevents new orders while you finish up.
Notifications¶
When you turn off order acceptance:
- No notification goes to customers
- They simply can't place orders
- Existing orders continue normally
Tips¶
Use It Often
Don't hesitate to pause orders. It's better than accepting orders you can't fulfill quickly.
Quick Toggle
Keep the toggle easily accessible. You'll use it multiple times during service.