Notification Settings¶
Customize which notifications you receive and how.
Accessing Settings¶
- Go to Settings > Notifications
- Configure each notification type
Notification Types¶
New Order Alert¶
Triggered when a customer places an order.
- Push notification - Alert even when app is background
- Sound - Audio alert
- Badge - Number on app icon
Recommendation: Enable all three
Order Reminder¶
If an order hasn't been accepted after a few minutes.
- Enable/disable - Turn reminders on/off
- Delay - How long before reminding (2, 5, 10 minutes)
- Repeat - Remind again until accepted
Recommendation: Enable with 2-minute delay
System Alerts¶
Important system notifications:
- Connection issues - Internet or Square problems
- Sync errors - Menu sync failures
Recommendation: Always enabled
Badge Settings¶
The badge number shows unprocessed orders:
- Go to Settings > Notifications
- Configure Badge Count:
- New orders - Count of orders not yet accepted
- All active - Count of all non-completed orders
- None - No badge number
Quiet Hours¶
Set times when notifications are quieter:
- Enable Quiet Hours
- Set start and end time
- Choose quiet behavior:
- No sound, still show notifications
- No notifications at all
- Only urgent alerts
Use this if you keep the app running overnight but don't want alerts.
Per-Device Settings¶
If you use multiple iPads:
- Notification settings are per-device
- Configure each device separately
- All devices can receive alerts for the same truck
Reset to Defaults¶
To restore default notification settings:
- Go to Settings > Notifications
- Scroll to bottom
- Tap Reset to Defaults
- Confirm
This restores recommended settings.